FAQ
FAQ
Frequently Asked Questions
1. What is JokeArmy?
JokeArmy is a creative clothing brand that blends humor, bold design, and originality. Our pieces are crafted using AI-powered art, making each design unique and conversation-worthy.
2. Are your products unisex?
Yes! Most of our products are unisex and designed to fit comfortably for all.
For women, we recommend checking the size chart before ordering, as you might consider ordering one size downfor a better fit.
3. How are the designs made?
Our designs are created using a combination of human creativity and artificial intelligence tools. Each piece is digitally generated and selected from hundreds of experimental concepts. The final result? A wearable piece of bold art.
4. Will my product look exactly like the image?
Yes, the print will match the image you see.
However, since the artwork is AI-generated, you might notice small artistic quirks, unexpected shapes, or abstract elements. These are not flaws — they are part of the creative DNA of JokeArmy.
5. Can I return or exchange an item?
Yes. We offer a 14-day return policy. Items must be unworn, in original condition, with tags and packaging intact.
Please email us at contact@jokearmy.com to initiate a return. For full details, visit our Refund Policy.
6. Where do you ship?
We ship worldwide! Delivery times vary depending on your location. You can find shipping estimates at checkout.
7. How long does it take to receive my order?
Most orders are processed and printed within 2–5 business days, then shipped. Delivery times vary by region. Tracking information will be provided once your order ships.
8. How do I know what size to get?
Each product has a detailed size chart. Please refer to it before ordering, especially for unisex items.
If you're unsure, feel free to email us with your height/weight and we’ll help you choose the right fit.
9. Do you do collaborations?
We’re open to collaborating with content creators, artists, and communities that align with our energy. Drop us a message at contact@jokearmy.com.
10. Why does the artwork sometimes look “weird”?
Our designs are powered by AI, which makes every piece a one-of-a-kind creation. This also means sometimes you’ll spot unusual details, unexpected textures, or slightly surreal elements.
We encourage you to zoom in before ordering. If something looks a bit off, that’s the charm — it's AI-generated and raw by design. Think of it as digital graffiti from the mind of a machine.
11. How can I contact you?
You can reach us anytime at:
📩 contact@jokearmy.com
📍 JokeArmy HQ – 114 Hatherley Grove, ENG, W2 5RG, United Kingdom
We aim to respond within 1–2 business days.